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Water Damage Response

DO

  • Attempt to stop the source of the water leak immediately.
  • Remove as much excess water as possible by mopping and blotting.
  • Move property out of harm's way (for instance, move furniture to a different room if possible).
  • Contact a professional restoration company and complete emergency repairs only.
  • Keep all receipts from any emergency repairs.
  • If possible, take pictures of the damage.

DON’T

  • Use your personal vacuum to remove water.
  • Complete repairs in full (only complete emergency repairs).
  • Discard any items until instructed to do so by the claims adjuster.
  • Use electrical appliances in rooms where water is present.

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