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Retirement Plan Consultant


Plan Consultant




Buffalo, NY

Reports to:                          

Vice President, Retirement Plan Solutions

FLSA Job Classification:                                

Exempt (Full Time)

ADA Requirements:

Walsh Duffield complies with the Americans with Disabilities Act.  Reasonable accommodations may be made to qualified individuals with disabilities to perform the essential functions of this position.  


Walsh Duffield Retirement Plan Solutions is aligned with Strategic Retirement Partners (SRP), a leading national investment firm advising on over $7 billion in retirement plan assets for public, private, and non-profit institutions. Walsh Duffield/SRP is seeking a bright, talented, self-starter to join its Upstate NY team. With a focus on corporate retirement plans, this opportunity will be attractive to a financial services professional that is interested in focusing on institutional consulting. Walsh Duffield/SRP goes beyond just investment due diligence to provide a holistic approach to retirement plan consulting. We are focused on participant outcomes – helping plan participants to retire at the time they want, to the lifestyle they desire. Simultaneously, we advise clients to better understand and meet their responsibilities in offering a retirement plan. The Plan Consultant is responsible for providing outstanding service to existing Walsh Duffield/SRP retirement plan sponsor clients. This position is expected to work independently, within a team atmosphere, after a sufficient training period. 

Major Responsibilities

As Plan Consultant for approximately 30-50 retirement plan clients (401(k), 403(b), defined benefit and ESOP plans), working primarily with plan fiduciaries (committees and senior executives), and occasionally with groups of employees to educate them about the specific benefits of their retirement plan.  Your primary objective is exceptional client service. The major responsibilities include but are not limited to:

  • Set priorities and manage workflow for clients, including working with and educating plan committee members to assure that their fiduciary responsibilities are being addressed.
  • Act as a liaison between the service providers and the plan fiduciaries to solve the myriad of challenges that need to be addressed in the day-to-day operation of a 401k plan.
  • Independently analyze the plan’s investment options, using provided tools, and provide explanation to committees so the plan fiduciaries make educated and informed decisions about which investment options to retain, add or delete from their plan lineup.
  • Present to the committee the results of benchmarking reports, which compare the existing fees, services, and investments to those offered by other providers.
  • Ongoing plan design discussions with committee members that address the goals of the plan and enhance the opportunity for employees to build successful retirement outcomes.
  • Keep informed of industry information, new product information, and technology to continuously improve knowledge and stay current.
  • Maintain a cordial and effective relationship with clients, co-workers, retirement vendors and other business contacts.
  • Interact with others effectively by utilizing excellent communication skills; cooperate positively and provide information and guidance as needed to contribute to the business efforts of Walsh Duffield.
  • Maintain required and additional continuing education for license and professional designations.

Daily Responsibilities

As Plan Consultant, daily responsibilities include but are not limited to:

  • Determine which retirement plan features and services best meet the client’s needs and advise the client regarding the advantages and disadvantages of options.
  • Independently complete investment analysis, present reports, and make recommendations to clients and retirement plan committees based on knowledge of markets.
  • Read plan documents and provider service agreements to interpret provisions and make plan design recommendations based on plan objectives.
  • Present plan design, plan compliance, plan fees, and fiduciary education to clients and retirement plan committees. Make recommendations based on findings.
  • Direct and coordinate administrative relationship between client and retirement plan vendors, including documentation, problem resolution and leveraging available resources.
  • Educate plan participants on retirement plan provisions, investments, and success factors to groups of participants, in addition to one-on-one consultation. 

Job Related Knowledge and Skills

  • Ability to communicate orally and in writing with others to explain complex issues, receive and interpret complex information and respond appropriately.
  • Ability to present complex financial, investment, ERISA and retirement planning information to clients and plan participants in a manner that is easily understood and can be applied to their own personal situation.
  • Ability to understand written and oral communication and interpret abstract information.
  • Excellent written and verbal communication and interpersonal skills. Ability to make compelling formal retirement plan education presentations to groups. Excellent telephone and email etiquette.
  • Ability to carry out complex tasks with concrete and abstract variables.
  • Microsoft Office skills necessary.
  • Strong customer service focus, results-driven, team player.
  • Knowledge of retirement plan and individual retirement planning principles and procedures.
  • Knowledge of retirement plan products, usage, and markets.
  • Ability to utilize computer systems and programs and understand functionality.
  • Planning, prioritization and organizational skills. Ability to organize, multi‐task and work independently on several projects and meet deadlines. Skill in defining problems, collecting data, and interpreting information. Demonstrated ability to solve problems quickly and thoroughly.
  • Ability to be a critical and creative thinker, problem solve and make decisions under own initiative. 
  • Ability to produce accurate work with attention to details.  


  • Bachelors Degree
  • At least 2 years financial services experience
  • Series 6 or 7 and Series 66 or 63/65. 

Physical Activities

  • Working in a general office setting
  • Reading, writing and communicating
  • Hearing and speaking to express ideas and/or exchange information in person or over the telephone
  • Sitting, standing, moving about or walking for occasional or frequent periods of time
  • Dexterity of hands and fingers to operate a computer keyboard and other office equipment
  • Retrieving and storing files and supplies
  • Occasionally pushing, pulling, carrying and/or lifting light objects of up to 15 pounds

How to Apply

Qualified candidates please send a resume and cover letter noting your qualities beneficial to our organization as a single PDF file attachment to bwilson@walshins.com. Your full name and the position you are applying for must go in the subject line. Incomplete applications or applications not following these guidelines will not be accepted.

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