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Automobile Accident Response


  • Ask the officer where you can get a copy of the police report, which you may need when you submit your claim to the insurance company.
  • If injuries are suspected, seek treatment or call an ambulance.
  • Obtain information about other people involved in the accident or anyone who may have witnessed the accident.
  • Take photos of the accident site, if possible.
  • Obtain an estimate for damages.
  • Expect to be contacted by the claims adjuster within two working days. If not, please contact Walsh Duffield, Companies, Inc.


  • Discuss fault or details of the loss with anyone other than the police or your insurance agent.
  • Move injured people since this could aggravate their injuries.
  • Start repairs until after speaking with the adjuster.

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